Hey Bad Bunny fellow fans, do you have some questions about products or payment before purchasing? Or got some concerns about your order? Don’t worry, because we’ve got you covered. This FAQs section is where we address some common questions to make your shopping journey more effortless than ever. Check some often-asked questions below!
Are all of your products authentic Bad Bunny merch?
A: Certainly! We guarantee the authenticity and quality of everything we sell on our website. They are all superior products and 100% authentic Bad Bunny merch.
After my transaction has gone through, when will I receive my order?
A: Most of our orders follow the timeframe below:
+ Processing time: rest assured that 98% of our orders are processed within 1-3 working days.
+ Shipping time: It depends on your location. If you’re in the US, the shipping time normally takes 3-7 working days. Otherwise, it will take longer to get the parcel
How can I track my order?
An email with tracking information will be sent to you when your order is shipped, so please check your mailbox regularly.
Can you ship internationally?
A: Of course, we’re working with many logistics companies to ship our products to every corner of the world.
Can my shipping address be modified after I place an order?
A: Contact us as soon as possible so that we can check your order. Your shipping address will be changed if your order hasn’t been shipped out.
How do I pay you if I want to make a purchase??
A: For your convenience, we accept all major credit cards as well as PayPal. And we also guarantee that all of your information is secured and protected.
What do I need to do if I want to return/ exchange products?
A: To return or exchange any items of your package, please email us first for assistance. For additional details, please check our Return and Refund Policy page.